Terms of Service

1. Agreement to Terms

By accessing or using the CogniFlow AI website at cogniflowai.ca ("Site") or engaging our services, you agree to be bound by these Terms of Service. If you do not agree, please do not use our Site or services. CogniFlow AI is operated from Calgary, Alberta, Canada.

2. Services

CogniFlow AI provides AI automation, local SEO, web development, AI receptionist, and social media content services to businesses. Specific terms, deliverables, timelines, and pricing for each engagement are set out in a separate service agreement or proposal provided to you prior to commencement of work.

3. Use of This Website

You agree to use this Site only for lawful purposes and in a manner that does not infringe the rights of others. You must not:

• Use the Site in any way that violates applicable Canadian or international law
• Attempt to gain unauthorised access to any part of our systems
• Transmit any unsolicited or unauthorised advertising or promotional material
• Scrape, copy, or reproduce Site content without our written permission

4. Intellectual Property

All content on this Site — including text, graphics, logos, and code — is the property of CogniFlow AI or its licensors and is protected by Canadian and international copyright law. You may not reproduce, distribute, or create derivative works without our express written consent.

Upon full payment for a project, clients receive ownership of the final custom deliverables (e.g., website design, copy) as specified in the applicable service agreement. CogniFlow AI retains ownership of underlying frameworks, tools, and methodologies.

5. Disclaimer of Warranties

This Site and its contents are provided "as is" without warranties of any kind, express or implied. We do not warrant that the Site will be uninterrupted, error-free, or free of viruses. Results described on the Site (e.g., SEO rankings, time savings) are illustrative and not guaranteed for every client engagement.

6. Limitation of Liability

To the maximum extent permitted by applicable law, CogniFlow AI shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or our services. Our total liability for any claim shall not exceed the amount paid by you for the specific service giving rise to the claim.

7. Third-Party Links and Services

Our Site may contain links to third-party websites or integrate with third-party tools (e.g., automation platforms, analytics providers). We are not responsible for the content, privacy practices, or reliability of those third-party services.

8. Governing Law

These Terms are governed by and construed in accordance with the laws of the Province of Alberta and the federal laws of Canada applicable therein. Any disputes shall be subject to the exclusive jurisdiction of the courts of Calgary, Alberta.

9. Changes to These Terms

We reserve the right to update these Terms at any time. The "Last updated" date at the top indicates the most recent revision. Your continued use of the Site after changes are posted constitutes acceptance of the revised Terms.